Letter of Acceptance
We will send you a copy of our terms and conditions, which is submitted along with project quotations and must be agreed prior to work commencing. Once you make the payment, it means that you accept to our terms and conditions.
Charges for services
Charges for services to be provided by YCS GROUPLTD are defined in the project quotation that the Client receives via e-mail. 30 days is the valid period of each quotation. Changes may be accommodated if agreed earlier. YCS GROUP LTDreserves the right to alter or decline to provide a quotation after expiry of the valid timescale.Payment for services can be made online or direct payment into bank account.
All our IT projects costing 25000 rupees and more will require an advance payment of fifty (50) percent of the project quotation total before work will commence. The remaining balance of the project quotation total will be due upon completion of the work prior to upload to the server or release of software/applications.(deleted)
Work Progress & Review
YCS GROUP LTDwill provide the Client with an opportunity to review the concerned work, may it be software development, website design, or other services/solutions. At the completion of the project, such applications/solutions will be deemed to be accepted and approved unless the Client notifies YCS GROUP LTD otherwise within a week’s time of the completion of work/development and made available to the Client.
Project timelines & Delivery
YCS GROUP LTDadheres to fixed timelines of the start of project, schedule of delivery and timelines for final delivery of project. This stipulation varies according to the service offered: Business consulting, business development and others. There may be delay in project completion/delivery, which may be due to reasons beyond our control.
For prompt and speedy completion of project, we want each client to delegate a single individual as ‘first-point-of-call’ to aid YCS GROUP with completing the project in a satisfactory and expedient manner. The client should offer complete cooperation and support in providing all relevant information that go into successful completion of the project.
Payment
Invoices will be provided by YCS GROUPLTD upon completion of the work for business development and consulting and other services. Invoices are normally sent via email; however, the Client may elect to receive hard copy invoices. Invoices are due within thirty (30) days of receipt after which a reminder will be sent to the Client. If the invoice has not been settled after sixty (60) days then YCS GROUPLTD will consider the account to be in default.
Default
Any default on the part of the Client means to stop all dealings with the client. YCS GROUPLTD is not responsible for any loss of data incurred due to the removal of the service. Removal of such material does not relieve the Client of the obligation to pay any outstanding charges assessed to the Client’s account.
Checks returned for insufficient funds will be assessed a return charge as per bank rate, and the Client’s account will immediately be considered to be in default until full payment is received. Clients with accounts in default agree to pay YCS GROUP LTDreasonable expenses, including legal fees and costs for collection by third-party agencies, incurred by YCS GROUP LTDin enforcing these Terms and Conditions.
Termination
Termination of our services or any other projects by the Client must be requested in writing and will be effective on receipt of such notice.
We do not accept request for termination by E-mail or telephone. The Client will be invoiced for the project work completed to the date of first notice of cancellation for payment in full within thirty (30) days.
Copyright
You retain the copyright of data, files and information provided by you, and you grant YCS GROUPLTD the rights to publish and use such material. You must obtain permission and rights to use any information or files that are copyrighted by a third party.
You are responsible for granting YCS GROUPLTD permission and rights for use of the same and agree to indemnify and hold us harmless from any and all claims resulting from the Client’s negligence or inability to obtain proper copyright permissions.
A contract for any modification of an application/solution shall be regarded as a guarantee by the Client to YCS GROUPLTD that all such permissions and authorities have been obtained. Evidence of permissions and authorities may be obtained.
Provide Access
If the Client utilizes third party applications or website installed on a third-party server, YCS GROUP LTD must be granted temporary read/write access to the Client’s storage directories, and those directories must be accessible via FTP. Depending on the specific nature of the project, other resources might also need to be configured on the server.
Discretion on Post Project
We take no responsibility for any alterations caused by the Client or a third party occurring to the Client’s pages once installed. Such alterations include, but are not limited to additions, modifications or deletions.
Third Party Services
We may utilize third party services such as credit card processing – to complete the Client’s project requirements and will ensure these services are integrated into the project and working correctly upon completion. We cannot be held responsible for subsequent changes or issues with these third party services that may result in issues on the Client’s website.
Domain Names
YCS GROUPLTD may purchase domain names on behalf of the Client, in which case they will then be renewed on an annual basis and the Client will be invoiced by YCS GROUP.
For .com, .org and .net domains, reminder emails will be sent out to the client before the domain expires at ninety (90), sixty (60), thirty (30) and five (5) days before expiration with a final email sent ten (10) days after the expiration date.
We advise our clients to keep a record of domain expiry dates, to ensure that payment is made on time for renewal of the domain name.
General
These Terms and Conditions supersede all previous representations, understandings or agreements. The Client’s signature below or payment of an advance fee constitutes agreement to and acceptance of these Terms and Conditions. Payment online is an acceptance of our terms and conditions.
Laws of UK
This Agreement shall be governed by laws of UK only.